ALFITOURI · Digital services, delivered online
Terms
Service information, rights and data handling.
Original legal version: 2026-08-26-v3
ALFITOURI is an independent operating brand used by Muaid Alfitouri, based in Tripoli, Libya.
For questions and privacy requests: moayedalfitouri@gmail.com
The legal version recorded with your order remains the reference for that order.
Last updated: 26 August 2026. By using ALFITOURI, creating an order, or approving a quote, you agree to these terms to the extent permitted by applicable law. Nothing here excludes mandatory consumer or other legal rights that cannot lawfully be excluded.
1. Service scope and quotes
The service is limited to the written request, accepted quote, and stated package scope. Starter pricing covers starter scope only. Material changes, added files, or new requirements may require a new quote and delivery estimate. Paid work does not start before required approval and verified payment unless the order is expressly marked complimentary or free-trial.
2. Three-use starter trial
ALFITOURI may provide three combined free starter tasks for eligible translation and file-conversion/file-processing use. The current starter trial covers translation up to 500 words or an eligible file task up to 10 pages using standard-size safe files. Large books, reports, presentations, or work beyond starter scope may be accepted for assessment but are not automatically free. Trial credits have no cash value and cannot be sold, transferred, or exchanged. A random device identifier and network fingerprint may be used to prevent automated or repeated abuse. Fraudulent, scripted, or duplicate trials may be refused. Mandatory legal rights remain unaffected.
3. Payment and verification
The currently active payment method is USDT on TRON (TRC20) unless another method is expressly shown at checkout. The exact asset, network, address, and amount shown must be used. Submitting a transaction hash does not make an order paid; Paid status is recorded only after on-chain verification of transaction success, token contract, recipient, and exact amount. Network, address, or asset mistakes outside ALFITOURI's control may be technically irreversible, without limiting any mandatory rights under law.
4. Timing and delivery
Delivery times are estimates unless expressly guaranteed in writing. Timing depends on scope, file size and quality, clarity of instructions, and availability of required infrastructure or providers. If an automated step fails or a file is unsafe or unclear, the order may be held for review rather than returning an invented or unreliable result. We will use reasonable efforts to communicate material delays.
5. Quality and revisions
Starter scope generally includes one revision to correct an error or omission within the agreed scope, not to add new scope. If a delivery materially fails to meet the agreed scope, the primary remedy — as appropriate and as required by law — is correction, re-performance, or a suitable refund for the undelivered portion. Subjective preference or a later change of mind does not automatically make a conforming digital deliverable defective.
6. Cancellation and refunds
Unpaid orders may generally be cancelled unless a complimentary service has already started. After verified payment or the start of performance, cancellation and refunds depend on work completed, the digital nature of the service, and applicable law. If we materially cannot perform a paid service, we will offer correction, re-performance, or an appropriate refund for the unperformed portion where required. Third-party or blockchain network fees we do not receive may be non-refundable where lawful and clearly disclosed.
7. Customer materials and lawful use
You confirm that you own, or have sufficient permission to use, all files, text, images, and data you submit and that they do not unlawfully infringe third-party rights. You grant ALFITOURI a limited, temporary license to process them only as needed for service delivery, support, and security. Malware, unlawful material, fraud, deception, and infringing requests are prohibited.
8. Intellectual property in deliverables
After payment is satisfied, or where a service is legitimately complimentary, you receive rights to use the custom final deliverable to the extent those rights are owned and transferable by ALFITOURI. Pre-existing tools, templates, libraries, methods, and third-party materials remain subject to their existing ownership and licenses.
9. Suppliers, shipping, property and partners
ALFITOURI may provide research, comparisons, or referrals to third-party providers and may receive a disclosed referral commission at no extra cost to the customer where applicable. Purchases of goods, freight, property, or regulated third-party services are contracted and paid directly with the original provider unless a separate lawful written arrangement says otherwise. ALFITOURI does not hold property-purchase or investment funds and does not claim to be a licensed broker, carrier, financial adviser, or other regulated professional unless formally documented.
10. No guarantee of commercial or investment outcomes
Digital services, research, translation, content, and optimization are delivered to agreed specifications and do not guarantee sales, profit, search ranking, platform acceptance, investment performance, or decisions by third parties. General financial, property, medical, or legal information is not a substitute for a licensed professional where one is required.
11. File security and large files
We restrict allowed formats and apply extension, MIME, signature, structural, archive, and active-PDF checks. Large files may upload directly into private storage and be quarantined or held for security review before processing. These controls reduce risk but no system can guarantee detection of every form of malware. Never submit passwords, seed phrases, private keys, CVV, PIN, or OTP codes.
12. Availability and force majeure
We aim for continuous service but cannot guarantee 100% uninterrupted availability because the internet, hosting, databases, blockchain networks, external providers, maintenance, and events outside our reasonable control can fail. We use reasonable recovery and validation controls to reduce disruption.
13. Limitation of liability
To the maximum extent permitted by law, ALFITOURI is not liable for indirect, consequential, lost-profit, lost-data, or lost-opportunity damages arising from use of the service or reliance on results outside the agreed scope. To the maximum extent permitted by law, aggregate contractual liability for the affected order is limited to the amount paid for that order, or USD 10 for a free-trial order if such a limit is legally enforceable. No limitation applies where prohibited by law, or to fraud, wilful misconduct, or liabilities that cannot legally be excluded or limited.
14. Changes and contact
These terms may be updated. An order remains associated with the version recorded when it was approved unless applicable law requires otherwise. For support, a copy of terms, or a service complaint, use the Support section on alfitouri.com and include the order code where available.
15. Electronic acceptance and evidence
Creating an eligible complimentary order or approving a paid quote is an electronic action linked to the order code, timestamp, recorded scope and legal version. Order identifiers, acceptance records, Terms/Privacy hashes, support messages, delivery records, payment records and public blockchain records may be retained as evidence of the transaction, subject to applicable law. No single internal record overrides mandatory rights or proven contrary facts.
16. Bank transfers, commissions and source-of-funds records
Where a bank transfer or referral commission is expressly agreed, payment instructions are issued for the specific transaction and may require beneficiary-name matching, IBAN, SWIFT/BIC, invoice, commission statement, agreement, remittance advice or other lawful KYC/source-of-funds records. ALFITOURI does not warrant that any bank, correspondent bank or payment provider will accept a transfer. Each party remains responsible for its own banking, tax and compliance obligations, and a commercial payment must not knowingly be mislabeled as a gift, personal transfer or other inaccurate purpose to bypass compliance requirements.
17. Customer review duty before consequential use
The customer must review deliverables before publication, official filing, purchase, medical use, legal reliance, financial action, platform submission, government submission or other consequential use. Translation, research, summaries, extracted data and AI-assisted work may require human verification appropriate to their intended use. A general digital service does not become licensed professional advice merely because the customer later uses it in a sensitive decision.
18. Confidentiality and subprocessors
ALFITOURI treats non-public customer materials as confidential and uses them only as reasonably needed for delivery, support, quality, security and legal obligations. Hosting, database, storage, AI, OCR, payment/blockchain or specialist providers may be used where necessary, with shared data limited to what is needed for the task. ALFITOURI remains responsible for its own obligations and does not authorize unrelated use of customer materials through ALFITOURI.
19. No agency, authority or implied partnership
Research, comparisons and introductions do not create an agency, brokerage, fiduciary, partnership, joint venture or advisory relationship unless a separate lawful written agreement expressly says otherwise. In referral arrangements ALFITOURI acts only as an introducer to the extent permitted by the written program; it does not negotiate regulated transactions, receive purchase/investment/property funds, or give licensed advice unless separately authorized and qualified. No customer, supplier, referral partner or contractor may bind ALFITOURI or accept liability on its behalf without express written authority.
20. Customer indemnity for customer-controlled risk
To the maximum extent permitted by law, the customer will indemnify ALFITOURI against third-party claims, losses, penalties and reasonable external legal costs arising directly from (a) materials the customer had no right to submit or use, (b) unlawful or fraudulent customer instructions, (c) the customer's violation of third-party intellectual-property, privacy or data rights, or (d) material misuse of a deliverable outside the agreed scope. This indemnity does not apply to the extent caused by ALFITOURI's fraud, wilful misconduct or liability that cannot lawfully be excluded. Reasonable notice of a covered claim will be provided, and no settlement imposing non-monetary obligations on a customer funding the defense will be agreed without consent.
21. Compliance, sanctions and fraud prevention
ALFITOURI may refuse, pause, cancel, request clarification or preserve records where reasonably necessary to comply with law, sanctions, AML/KYC, fraud prevention, intellectual-property rights, security, bank/payment-provider requirements or a valid legal request. This does not authorize arbitrary withholding of a verified customer entitlement.
22. Dispute notice and opportunity to cure
Where lawful and reasonable, before formal proceedings about a service dispute, the customer should contact Support with the order code and allow up to 14 days for investigation and a proposed resolution. This does not suspend mandatory limitation periods, prevent urgent court relief, or restrict mandatory consumer or regulatory rights.
23. Severability, no waiver and entire order record
If a provision is unenforceable, it will be limited or severed only to the minimum extent necessary and the remainder will continue where lawful. Failure to enforce a provision once is not a waiver. The order record, accepted quote/scope, these Terms, the Privacy Policy and any specific written amendment form the agreement for that order; conflicting marketing or informal statements do not override the recorded scope unless expressly incorporated.
24. Applicable law and mandatory rights
Applicable law, forum and mandatory rights are determined by the facts of the parties, applicable law and any specific written agreement. These Terms are not intended to remove a mandatory forum or right that cannot lawfully be waived. The legal version recorded at the acceptance action remains the reference version for the order unless law requires otherwise.
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